Terms & Conditions

We are YourDreamCampers (referred to as 'Company', 'we', or 'our'), a sole traders located at 136 Nutley, Bracknell, RG12 7HF. Our website is https://yourdreamcampers.co.uk, and you can reach us via email at info@yourdreamcampers.co.uk or by mail at the aforementioned address.

These Legal Terms constitute a legally binding agreement between you, whether as an individual or representing an entity ('You'), and YourDreamCampers, regarding your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to abide by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

2.1 YourDreamCampers: This is the specific name of the platform, likely an online marketplace or website dedicated to facilitating the buying and selling of campervans, caravans and motorhomes.

2.2 Website: Indicates the digital interface or online presence where users can access the platform's services. This may include the platform's main website, mobile applications, or other online channels through which users interact with the platform.

2.3 "Seller" refers to individuals or entities listing campervans and motorhomes for sale on the Platform:

• Seller: Describes the role of individuals or entities who are offering campervans, caravans and motorhomes for sale on YourDreamCampers. Sellers are responsible for creating listings, providing accurate descriptions and images of their vehicles, setting prices, and managing the sales process.
• This definition clarifies the distinction between sellers and other users on the platform, such as buyers or casual browsers. Sellers play a key role in populating the platform with listings and facilitating transactions with interested buyers.

2.4 "Buyer" refers to individuals or entities purchasing campervans and motorhomes listed on the Platform:

• Buyer: Identifies the role of individuals or entities who are interested in purchasing campervans and motorhomes listed for sale on YourDreamCampers. Buyers browse listings, submit inquiries directly to the seller.
• Similar to the definition of sellers, this clarification helps differentiate buyers from other users on the platform and highlights their specific role in the buying process.

2.5 "User" refers to any person accessing or using the Platform:

• User: Encompasses all individuals or entities who access or utilize YourDreamCampers, regardless of whether they are sellers, buyers, or simply browsing the platform's offerings. Users engage with the platform's features and services, such as searching for listings, viewing vehicle details, communicating with sellers.
• This broad definition includes anyone who interacts with YourDreamCampers, emphasizing the inclusivity of the platform and its services for all potential users.

3.1 Platform Functionality and Purpose:

• The Platform functions as an online marketplace specifically designed for Sellers to list their campervans, caravans and motorhomes for sale and for prospective Buyers to peruse these listed vehicles.
• Sellers are provided with tools and features to create detailed listings showcasing their vehicles, including specifications, images, and pricing information.
• Buyers can utilize the Platform's search and filtering options to find vehicles that match their preferences, budget, and requirements.
• The Platform provides communication details between Sellers and Buyers.

3.2 Age Requirement:

• In accordance with legal regulations and to ensure responsible use of the Platform, all Users must be at least 18 years old to register an account and access its features.
• By creating an account and using the Platform, Users affirm that they meet the age requirement and possess the legal capacity to enter into agreements and transactions as per applicable laws.

3.3 Account Security and Responsibility:

• Users are solely responsible for maintaining the confidentiality and security of their account credentials, including usernames, passwords, and any other authentication methods.
• Users must not share their account information with others or permit unauthorized access to their accounts.
• Users are responsible for all activities conducted under their accounts, whether authorized by them or not.
• Users must promptly notify the Platform's support team of any unauthorized access or suspicious activities related to their accounts.

3.4 User Conduct:

• Users are expected to conduct themselves in a lawful, ethical, and respectful manner while using the Platform.
• Users must adhere to all applicable laws, regulations, and the Platform's policies and guidelines.
• Any behavior that violates the rights of others, promotes illegal activities, or undermines the integrity of the Platform will not be tolerated.
• The Platform reserves the right to suspend or terminate the accounts of Users found engaging in prohibited activities or violating these Terms.

3.5 Updates and Enhancements:

• The Platform may periodically release updates, enhancements, or new features to improve the user experience and functionality.
• Users are encouraged to stay informed about Platform updates and to provide feedback on new features or improvements they would like to see.

4.1 Sellers' Listing Privileges:

• Sellers are granted the privilege to create and publish listings for campervans, caravans and motorhomes they intend to sell on the Platform.
• The listing creation process involves providing detailed information about the vehicle, including its make, model, year, mileage, condition, features, specifications, and any additional relevant details.
• Sellers can upload high-quality images of the vehicle to enhance the listing's visual appeal and provide potential buyers with a comprehensive view of the vehicle's exterior and interior.

4.2 Accuracy and Completeness of Information:

• Sellers are obligated to ensure that all information provided in their listings is accurate, truthful, and up-to-date to the best of their knowledge.
• Listing descriptions should accurately represent the condition, features, and specifications of the vehicle, enabling potential buyers to make informed decisions.
• Sellers must promptly update their listings if there are any changes to the vehicle's status, condition, or availability to maintain the accuracy of the information provided.

4.3 Ownership and Authorization:

• Sellers warrant that they have legal ownership of the campervans and motorhomes they list on the Platform or have obtained proper authorization from the legal owner to sell the vehicles.
• Sellers must not list vehicles for which they do not have the legal right to sell, including vehicles with outstanding liens, loans, or legal disputes regarding ownership.
• The Platform reserves the right to request documentation or proof of ownership from Sellers to verify their rights to sell the listed vehicles.

4.4 Compliance with Regulations:

• Sellers must ensure that their listings comply with all applicable laws, regulations, and industry standards governing the sale of vehicles in their jurisdiction.
• Listings must not include any false, misleading, or deceptive information that could mislead potential buyers or violate consumer protection laws.

4.5 Listing Fees and Policies:

• The Platform may charge fees for listing campervans and motorhomes, which may vary based on factors such as listing duration, featured placement, or additional promotional options.
• Sellers are responsible for reviewing and adhering to the Platform's listing policies, including fee structures, listing duration, renewal options, and any applicable terms and conditions.

5.1 Private sellers:

• Private sellers, individuals who are not engaged in the business of selling campervans as their primary occupation, are charged a monthly fee per vehicle listed on the platform.
• The monthly fee is applied to each individual campervan listing created by the private seller, regardless of whether the vehicle is sold during that period.
• This fee structure allows private sellers to list their campervans for sale on the platform, providing them with access to the platform's audience of potential buyers.
• Private sellers may choose to list one or multiple campervans for sale, with each listing incurring its own monthly fee.
• The fee charged to private sellers is typically designed to cover the costs associated with hosting and maintaining their listings on the platform, as well as providing access to the platform's features and services.

5.2 Business Seller Fees:

• Business sellers, entities that engage in the regular business of selling campervans as part of their operations, are charged a monthly subscription fee for access to the platform.
• Unlike private sellers who are charged on a per-listing basis, business sellers pay a flat monthly subscription fee dipending of the number of campervans they have listed on the platform.
• This subscription fee grants business sellers ongoing access to the platform's services, allowing them to create and manage multiple listings simultaneously without incurring additional listing fees.
• The subscription fee structure provides business sellers with predictable costs and flexibility to manage their inventory of campervans on the platform, enabling them to scale their selling activities as needed.
• Business sellers may benefit from additional features or privileges included in their subscription, such as advanced listing options, priority placement in search results, or dedicated customer support.

6.1 The Platform and its content, including but not limited to logos, text, graphics, and images, are the property of the Platform or its licensors:

• Intellectual property refers to creations of the mind, such as inventions, literary and artistic works, designs, symbols, names, and images used in commerce. In the context of this agreement, it encompasses the content and materials provided on the platform.
• The platform asserts ownership or licensing rights over various elements of its content, including its logos, text, graphics, and images. This means that these materials are protected by intellectual property laws, and the platform or its licensors have exclusive rights to use, reproduce, and distribute them.
• Examples of platform content might include the platform's logo or branding elements, written text such as website copy or product descriptions, visual elements like graphics or images used on the platform, and any other creative materials developed by or for the platform.

6.2 Users may not use, copy, or distribute any content from the Platform without prior written consent:

• This clause outlines the restrictions placed on users regarding the use of platform content. Users are prohibited from engaging in activities such as copying, reproducing, distributing, or publicly displaying any content from the platform without obtaining explicit permission in writing.
• Prior written consent refers to formal authorization obtained from the platform or its authorized representatives before users are allowed to use platform content in any way beyond what is explicitly permitted by the platform's terms of service or usage guidelines.
• By requiring written consent, the platform ensures that users understand and acknowledge the importance of respecting intellectual property rights and obtaining proper authorization before using or sharing platform content. This helps protect the platform's proprietary materials and prevents unauthorized use or misuse by third parties.

7.1 The Platform is not responsible for any loss, damage, or injury resulting from the use of the Platform or the purchase of vehicles listed therein:

• This clause serves as a disclaimer of liability, stating that the campervan selling platform (referred to as "the Platform") bears no responsibility for any adverse outcomes that may arise from users' interactions with the platform or the vehicles listed for sale on it.
• Loss, damage, or injury: This could encompass a wide range of negative outcomes, including financial losses incurred by buyers or sellers, physical damage to vehicles during transportation or test drives, or injuries sustained by users while using the platform's services.
• Use of the Platform: Refers to any activity undertaken by users within the platform's digital environment, such as browsing listings, communicating with sellers, submitting purchase inquiries, or completing transactions.
• Purchase of vehicles listed therein: Indicates that the disclaimer extends to transactions involving campervans purchased through the platform. This includes both the act of purchasing the vehicle and any subsequent issues that may arise regarding the condition, performance, or ownership of the vehicle.
• By including this provision, the platform aims to limit its liability exposure and avoid being held accountable for events that are beyond its control or result from factors outside of its platform's operations.

7.2 The Platform does not guarantee the accuracy or reliability of any information provided by Sellers:

• This statement highlights the platform's stance on the accuracy and reliability of information provided by sellers who list their campervans for sale on the platform.
• Sellers: Refers to individuals or entities who create listings for campervans and offer them for sale on the platform. These sellers are responsible for providing information about the vehicles they are selling, including descriptions, specifications, photographs, and pricing.
• Accuracy and reliability: The platform acknowledges that while sellers are expected to provide truthful and accurate information about their listings, the platform itself does not independently verify the accuracy or reliability of this information.
• Guarantees: By stating that the platform does not guarantee the accuracy or reliability of seller-provided information, the platform makes it clear that users should exercise caution and perform their own due diligence when evaluating listings and making purchasing decisions.
• This disclaimer helps manage user expectations and underscores the importance of conducting thorough research, asking questions, and potentially seeking professional advice before finalizing a purchase through the platform.

8.1 Users agree to indemnify and hold harmless the Platform and its affiliates from any claims, damages, or liabilities arising out of their use of the Platform:

• Indemnification is a legal concept that involves one party agreeing to compensate another party for losses or damages incurred as a result of specified events or actions. In this context, users of the campervan selling platform (referred to as "Users") agree to indemnify and hold harmless the platform and its affiliates.
• Hold harmless: This phrase means that users promise not to hold the platform or its affiliates responsible for any negative consequences that may arise from their use of the platform. Instead, users accept responsibility for addressing and resolving any claims, damages, or liabilities that may arise.
• Claims, damages, or liabilities: This language covers a broad range of potential legal issues or financial obligations that could arise as a result of user activities on the platform. This may include legal claims brought by third parties, financial damages incurred by the platform or its affiliates, or liabilities arising from breaches of contract, violations of law, or other wrongful acts.
• Arising out of their use of the Platform: Indicates that the indemnification obligation applies specifically to events or circumstances that directly result from users' interactions with the platform. This could include actions such as creating listings, communicating with other users, conducting transactions, or violating the platform's terms of service or usage policies.
• By agreeing to indemnify the platform and its affiliates, users assume responsibility for any legal or financial consequences that may arise from their use of the platform. This helps protect the platform from potential legal liabilities and ensures that users bear the costs associated with any harm or damage they cause while using the platform's services.

9.1 The Platform reserves the right to update or modify these Terms at any time without prior notice:

• This clause grants the campervan selling platform (referred to as "the Platform") the authority to make changes to the terms and conditions of service outlined in the agreement at its discretion.
• Update or modify: Refers to the ability of the platform to make changes, revisions, or amendments to the existing terms and conditions. These changes could involve adding new provisions, removing existing ones, or modifying the language of the agreement.
• Without prior notice: Indicates that the platform is not obligated to provide advance notification to users before implementing changes to the terms and conditions. This means that users may not receive explicit warnings or alerts about upcoming modifications to the agreement.
• By reserving the right to update or modify the terms without prior notice, the platform maintains flexibility to adapt its policies and procedures in response to evolving business needs, legal requirements, or other factors that may necessitate changes to the agreement.

9.2 Users are responsible for reviewing the Terms periodically for changes:

• This statement places the responsibility on users of the platform to stay informed about any updates or modifications to the terms and conditions of service.
• Reviewing the Terms periodically: Users are expected to periodically revisit the terms and conditions section of the platform's website or application to check for any changes or updates. This may involve reading through the entire document or focusing on sections that have been recently revised.
• For changes: Users should be attentive to any alterations, additions, or deletions made to the terms and conditions and take note of how these changes may impact their rights, obligations, or privileges as users of the platform.
• By emphasizing users' responsibility to review the terms periodically, the platform encourages proactive engagement with its policies and procedures and helps ensure that users are aware of any changes that may affect their use of the platform's services.

10.1 If you have any questions or concerns about these Terms, please contact us at info@yourdreamcampers.co.uk

• This section provides users with a means of communication to address any inquiries, questions, or concerns they may have regarding the terms and conditions of service outlined in the agreement.
• Specifies the email address or other contact information users can use to reach out to the platform's support team or customer service department. This could include a dedicated email address, phone number, or online contact form provided on the platform's website or application.
• By offering a contact point for users, the platform demonstrates its commitment to customer service and support, and encourages open communication between users and the platform's administrative staff.
• Users who have questions or concerns about the terms and conditions, or who require clarification on any aspect of the agreement, are encouraged to reach out to the platform for assistance.

10.2 By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions:

• This statement serves as a reminder to users that by accessing or using the campervan selling platform's services, they are agreeing to abide by the terms and conditions outlined in the agreement.
• Acknowledge: Indicates that by using the platform, users are acknowledging their awareness and understanding of the terms and conditions, and accepting them as binding obligations.
• Read, understood, and agree: Implies that users have read through the terms and conditions, comprehended their meaning and implications, and consented to be legally bound by them.
• By including this acknowledgment statement, the platform seeks to ensure that users are fully aware of their obligations and responsibilities under the terms and conditions, and that they understand the consequences of using the platform's services.